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Customer service Mike's way

Customer service Mike's way

There's a young guy named Mike who heads up the Braamfontein Tempest/SIXT car rental office. He used to be based at Johannesburg International. He was moved to Braamfontein as part of a promotion? (Imagine what happens when you mess up?) Anyone who's used Tempest/SIXT...

Customer service Mike’s way

Customer service Mike’s way

There's a young guy named Mike who heads up the Braamfontein Tempest/SIXT car rental office. He used to be based at Johannesburg International. He was moved to Braamfontein as part of a promotion? (Imagine what happens when you mess up?) Anyone who's used Tempest/SIXT...

Why you need an iPod for Christmas?

Why you need an iPod for Christmas?

I just had a birthday. My amazing wife bought me an iPod Video. It replaces my iPod mini that's given me hours of amazingness. I used my iPod mini for mostly travelling by plane to escape the mind-numbing experience of airline travel. As I discovered PodCasts I spent...

For the hang of it

For the hang of it

It's a question I get asked often. Sure, the Web is evolving into a platform for ordinary people to share information with just about anyone who'll look or listen, but why put information out there if you're not making money off it? Why have a personal blog if people...

Is Telkom taking on Google and Skype?

Is Telkom taking on Google and Skype?

So Telkom has a VoIP solution called TelkomInternet Communicator. But here's what I don't understand.... * It's essentially the same product as Skype or Google Chat. Why are they doing this? Did they pay someone to develop a product that is the same as Skype? * While...

The dawn of the iPub

The dawn of the iPub

I'm always on the look out for new ways people are viewing and using the world (paradigm shifts). In a world of discontinuous change they're happening all around us. It's in these spaces that we see new innovations as people's minds are opened up to possibilities...

Get outta the way, here comes Google

Get outta the way, here comes Google

Like me, you're probably bored of another Google 'the destroyer' story. But I found a great few paragraphs on Wired tonight outlining some of Google's expansion and a brief summary of what they're up to and who's in trouble if they manage to Googalize the world. Click...

Internet driven Hugs – anyone want one?

Internet driven Hugs – anyone want one?

If you've read what we have to say about the Connection Economy then you'll know that we're moving toward the 3rd human frontier. At the end of the Industrial era we'd mastered the physical, we're currently mastering the mental and we're now entering the frontier of...

The World is Flat in Open Source

The World is Flat in Open Source

Social software (see http://www.tomorrowconnecting.biz for a full introduction) is the set of technologies allowing people to collaborate online. Wikis are online tools that allow any registered users to update, add or delete content in a document. All changes are...

I told you so

I told you so

I warn you once again that if you're not interested in cricket, or are bored of my obsession with Jacques Kallis... just ignore this post. Let's review his performance in India. He batted in only 3 of the 5 games (one washed out, one the openers did their job). In his...

What next? A body cavity search?

What next? A body cavity search?

There is a trend in shops which is really starting to irritate me. I'm referring to the habit of installing security personnel at the entrace/exit of a store with their primary purpose being to scan your receipt and ensure that you aren't carrying out an unpaid-for...

Do Microsoft Really Believe It?

Do Microsoft Really Believe It?

Microsoft South Africa are currently running a series of radio and print ads. The theme is how "risky" it is to have unlicensed software. The pic attached here is of a shop left unattended and the door open. The radio slots include a person phoning a friend at the top...

X-Box 360 launches… fizzle, pop, ftthhhhhpphhhh

X-Box 360 launches… fizzle, pop, ftthhhhhpphhhh

So X-Box 360 has launched. I'm not sure what kind of hype came with it in the Northern Hemisphere, although clearly there are some that weren't impressed, but down here in the south there's been nothing, nada, zip, zero? Why? PSP launches around the world and we're...

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