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Mark Cuban, charismatic owner of the Dallas Mavericks basketball team, is an extremely popular blogger and web personality. Mark spends a lot of time commenting on the impact of emering social (or consumer-generated) media on mainstream media, and recently wrote an...
Two or three weeks ago I told Telkom Internet that they could kindly take their service and.... well, take it somewhere else. This after one of the most incredulous customer service experiences I've ever had. It all started a few months ago when Telkom hard-capped me...
I spoke to a group of Estate Agents last week. At the lunch break a person came over to me, to tell me of an experience she had handled differently because of her understanding of how different age groups, generally speaking, prefer different chanels of...
"Survey: Workers Happy With Pay, Want More Flex Time" (Workers Also Want Parental Leaves, Personal Days). WBALChannel News, Baltimore, USA. (Read it here). A new survey found that nearly 75 percent of all workers are very or somewhat satisfied with their compensation....
"Survey: Workers Happy With Pay, Want More Flex Time" (Workers Also Want Parental Leaves, Personal Days). WBALChannel News, Baltimore, USA. (Read it here). A new survey found that nearly 75 percent of all workers are very or somewhat satisfied with their compensation....
Talent is an issue on everyone's agenda. Especially in the Connection Economy. "We're good enough, therefore we're old enough". - The voice of the Young Snots. "Call me by my first name - I know I have to earn your respect". - The voice of a Savvy Boss. Some companies...
Ever clicked on the 'more' link just above and to the right of Google's search box? It's got to be the Web's best kept secret. Behind the discreet little hyperlink lies Google's veritable goldmine of products, services and offerings. Some of them you'll be familiar...
This is a photo of the 'smoking section' in the Keg, Johannesburg International Airport. I think it's a stroke of genius. In most restaurants, tucked away in some corner, smoking sections often resemble neglected herpetological exhibits. I'm not a smoker, but I often...
"Classifying employees by their role in the success of your business rather than by their function can improve the effectiveness of recruiting, staff development, and deployment." So write Jeffrey Joerres and Dominique Turcq in Strategy+Business, 27 Apr 06 edition. If...
In an age of expensive petrol and attempts to reduce carbon emissions, it seems that even the US Air Force.has to now do something. According to an article in the New York Times, an F-16 lights up its afterburners, it consumes nearly 28 gallons of fuel per minute. No...
Marketing, media and consumer behaviour redefined Standard Bank recently had a few marketing and banking tongues wagging after forking out millions to change their well known and fairly acceptable 'simpler. better. faster.' pay-off line to the abstract, Triple-B:...
Please - no more! If I have to read one more article about the looming crisis facing the world economy as Boomers prepare to retire, I think I will scream! None of us need reminding about this fact anymore (although many businesses need to wake up to it - which is...
Anyone involved in the life insurance industry knows that it is an industry in crisis. The industry is at a point in its lifecycle where every facet is being tested and prodded. The traditional modus operandi is under attack and the future is far from rosy. In trying...
In times of change, leaders who are prepared to learn will succeed, while those who consider themselves to be learned will find themselves beautifully equipped to deal with a world that no longer exists. We live and lead in a sea of constant change. Anyone who needs...
It is not breaking news that business paradigms are shifting significantly. The difference, in historical terms, is that the shift is taking place on a global scale never seen before. Thomas L. Friedman, in his seminal book The World is Flat, describes how our world...
Introduction Some people think that there are patterns in existence that can be re-used between various disciplines like Physics, Religion and Business. This article explores the similarity of thought between several domains and tries to see how understanding in one...
The Economist Intelligence Unit (the research arm of the Economist.com) has a short report on how important talented people have become to business. Talent management now features prominently on the CEO’s agenda, according to a white paper by the Economist...
I really enjoyed reading an article recently forwarded to me by Aiden called 'Entertain. Inspire. Empower. How to speak a teen's language, even if you're not one.' He found it at ChangeThis.com - a fascinating site that "is creating a new kind of media. A form of...
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