by TomorrowToday Global | Aug 10, 2010 | Archive, Clients Feedback and Media, Future Trends
I’m sure it started out as a great idea at CellC Marketing HQ? The mobile phone industry has a mostly terrible name when it comes to customer service. Lines drop all the time, prices cripple you, data crawls regularly and call centers frustrate whatever life you...
by Graeme Codrington | Aug 9, 2010 | Archive
Google officially axed the underutilised (and overhyped) Google Wave project last week (read Fast Company’s obituary here). I have a fear that my favourite geo-tagging program, Foursquare, will go the same way. Foursquare allows you to use your mobile...
by Graeme Codrington | Aug 8, 2010 | Archive, Clients Feedback and Media, Organisational Development
A new report is about to be released in Organization Science, entitled: “Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness” (Authors: Boris Groysberg, Jeffrey T. Polzer, and Hillary Anger Elfenbein). Their Abstract...
by Graeme Codrington | Aug 5, 2010 | Archive, Clients Feedback and Media, Organisational Development
Working through some old magazine clippings last week, I found this amazing excerpt from a book that was released just a year ago. It’s by Tim Brown, the CEO of design shop IDEO, and is called “Change by Design” (buy it Amazon.co.uk or Kalahari.net)....
by TomorrowToday Global | Aug 4, 2010 | Archive, Clients Feedback and Media, Future Trends
A while back I wrote about new models for paying for content online. One of the new developments I wrote about was Flattr. It’s a ‘closed system’ that allows you to pay people for the content they produce, as long as they’re part of the Flattr...
by Graeme Codrington | Aug 4, 2010 | Archive, Future Trends
One of the strong messages of our work on future trends is that this recession has been more than just a financial downturn. In almost every industry we work in, the past two years have seen the acceleration of forces and drivers of change that are changing the...
