by Graeme Codrington | Feb 15, 2011 | Archive, Change
You can see when a business journalist is having a slow news week – they whip out one of their ‘hardy annuals’ and use their column to bang on about a mildly controversial subject. Today’s Financial Times ‘Business Life’ page...
by Dean van Leeuwen | Feb 15, 2011 | Archive, Leadership
We benefit from looking at things differently. Sometimes that requires stepping back and looking not at the “what” or “how” but the “why”. Why do something that way? Do you ever wonder why your company (or a competitor) does things...
by Keith Coats | Feb 15, 2011 | Archive, Future Trends, Leadership
In 1953, well before the information revolution seized the planet, philosopher Isaiah Berlin divided thinkers into two basic categories: the fox and the hedgehog. The difference is that hedgehogs know ‘one big thing’ whilst foxes know ‘many things’. A hedgehog will...
by Dean van Leeuwen | Feb 15, 2011 | Archive
This is a contribution from guest blogger John Berry: “Customer Experience” – everyone seems to speak about how important it is for businesses to retain customers. So why is it that so many front line employees seem to have “missed” that training programme? Or maybe...
by TomorrowToday Global | Feb 14, 2011 | Archive, Future Trends
Recently I was invited onto 702 to be interviewed by Redi Tlhabi on her show. The subject of conversation, as per this post’s title was what today’s children might be doing in 2022 for work. The show was recorded under Redi’s PodCast ‘The Best...
by TomorrowToday Global | Feb 14, 2011 | Archive, Future Trends
Recently I was invited onto 702 to be interviewed by Redi Tlhabi on her show. The subject of conversation, as per this post’s title was what today’s children might be doing in 2022 for work. The show was recorded under Redi’s PodCast ‘The Best...