by TomorrowToday Global | Apr 15, 2011 | Archive, Diversity, Uncategorized
On Wednesday 13 April 2011 in Fiksburg, the Free State, South Africa, a service delivery protest turned ugly and an unarmed man named Andries Tatane, a breadwinner and father, was allegedly beaten and then shot with rubber bullets by members of the South African...
by TomorrowToday Global | Apr 14, 2011 | Archive
We blogged about the Twitter Blanket Drive yesterday and it’s made me think about the sheer power that Social Media has for charities and NGO’s. We’ve all heard of the power of social media for business, how it’s the next, or rather, current big thing that we...
by Dean van Leeuwen | Apr 14, 2011 | Archive
A few months ago I read the book Delivering Happiness by Tony Hsieh the CEO of Zappos an online shoe and clothing retailer in the United States. It’s a great read and was number one on the New York Times bestseller list. Tony together with his team at Zappos has built...
by Dean van Leeuwen | Apr 14, 2011 | Archive
Peter Drucker, the famous management guru, once said that “the purpose of business is to create and keep a customer.” In today’s new world of work these words are even more relevant than every before. Increased competition and pressure on margins is making...
by Dawna MacLean | Apr 12, 2011 | Archive, Change, Future Trends, Leadership
This podcast is expanding on our previous discussion on Customer Experience Driving Profits with Purpose. We need to continue to examine the impact the creating shared value movement offers those of us that are helping shape customer experience transformations. One...
by Keith Coats | Apr 12, 2011 | Archive
Kulula owe me 18 hours of my life back. That is the delayed time that they have cost me over the past couple of weeks as a frequent flyer on their carrier. In addition to this did I mention the two canceled flights that led to havoc with my schedule? Enough is enough....
