by Keith Coats | Jan 25, 2011 | Archive, Leadership
There is no doubt that the closer top management is to the customer, the more successful an organization is likely to be. Customer experience has long been mooted as the next battleground where competitive advantage will be won or lost. There needs to be intentional...
by Graeme Codrington | Jan 20, 2011 | Archive, Leadership
Strategy+Business from Booz & Co is one of my favourite newsletters and websites. They recently published an excellent article on how to manage change in turbulent times. Making Change Happen, and Making It Stick Five factors make the greatest difference in...
by Graeme Codrington | Jan 20, 2011 | Archive, Change, Leadership
Strategy+Business from Booz & Co is one of my favourite newsletters and websites. They recently published an excellent article on how to manage change in turbulent times – read it at their site or an extract below. Making Change Happen, and Making It Stick...
by Graeme Codrington | Jan 18, 2011 | Archive, Change, Future Trends, Leadership
While most people were away on holidays, the TomorrowToday team was busy blogging – throughout the Christmas and New Year holidays, we continued to scan the new world of work for news, reviews and signs of change. We can’t help ourselves. When we relax and...
by Graeme Codrington | Jan 15, 2011 | Archive, Future Trends, Leadership
This past week, the UK government said that they were putting on hold the introduction of the UK Bribery Act, which would make it illegal for UK companies to offer bribes when dealing with foreign companies. The Act was due to be enacted in the next few weeks, but has...
by Graeme Codrington | Jan 14, 2011 | Archive, Leadership
This post is syndicated from blog contributor, Sir Jeremy Greenstock of Gatehouse Advisory Partners We have become so used to regarding the United States as the world’s primary democratic, industrial and military power that it is hard for optimists not to assume...
