by TomorrowToday Global | Jan 10, 2011 | Archive, Clients Feedback and Media, Future Trends
@chazzie001 sent me this link to Mobilitate via Twitter over the weekend. It’s a South African initiative aiming to form communities to give feedback to various layers of government in a multitude of categories. Both positive and negative. It’s run by a...
by TomorrowToday Global | Jan 10, 2011 | Archive, Clients Feedback and Media, Future Trends
@chazzie001 sent me this link to Mobilitate via Twitter over the weekend. It’s a South African initiative aiming to form communities to give feedback to various layers of government in a multitude of categories. Both positive and negative. It’s run by a...
by Graeme Codrington | Jan 9, 2011 | Archive, Future Trends
My business partner, Barrie Bramley recently wrote a report about how digital readers are changing his reading habits. I too started using a Kindle in 2010, and have enjoyed it. Much more than I thought I would. There are frustrations, since I use books as academic...
by Dawna MacLean | Jan 7, 2011 | Archive, Change, Future Trends
A number of weeks ago I was having a discussion about the relevance of customer experience in business strategy and I was struck by my own sense of bewilderment regarding the simplicity and clarity of this discussion. Yet many companies still have massive blind spots...
by Dean van Leeuwen | Jan 6, 2011 | Archive, Future Trends
Our research and presenations often identify Collaboration as one of the big trends in the New World of Work – collaboration with customers, vendors, suppliers and even employees! I’m a big supporter of Crowdsourcing or Open Innovation as a tool for...
by Graeme Codrington | Jan 5, 2011 | Archive, Change, Future Trends
Seth Godin has some really excellent thoughts on how to change the way we run our businesses. Recently, he wrote about how we could change retreats (away days) and meetings.