by Graeme Codrington | Sep 29, 2010 | Archive, Future Trends
Dan Ariely is a behavioural economist, specifically focused on why people make irrational decisions (and the implications thereof). His work is always thought provoking and very practical (and of the type where you say, “doh, why didn’t I think of...
by Graeme Codrington | Sep 28, 2010 | Archive, Future Trends
When we talk about “bricks” in relation to cell phones, those old enough to remember the introduction of mobile phones in the the early 1990s immediately think of those big, chunky hand held phones of the early days. But the big BRIC news these days is...
by Dean van Leeuwen | Sep 27, 2010 | Archive, Future Trends
This is a cut and paste of an article I wrote on our sister blog site connectioneconomy It received fantastic comments and certainly stirred up the kind of debate I was hoping for. It forms part of a series that I will be writing on customer experience and customer...
by Graeme Codrington | Sep 23, 2010 | Archive, Future Trends
The news came as a shock today: Blockbuster videos filed for bankruptcy protection in the USA today. I say it’s a shock – not because it’s a surprise, but because it is another deeply disturbing sign that the world of work is truly undergoing some...
by Graeme Codrington | Sep 23, 2010 | Archive, Future Trends
The news came as a shock today: Blockbuster videos filed for bankruptcy protection in the USA today. I say it’s a shock – not because it’s a surprise, but because it is another deeply disturbing sign that the world of work is truly undergoing some...
by Graeme Codrington | Sep 23, 2010 | Archive, Clients Feedback and Media, Future Trends, Organisational Development
I was really interested to pick up a fairly simple piece on the Harvard Business Review blog about how to get the most out of crowdsourcing. This is a growing technique, but many businesses have no formalised processes for doing it successfully – it’s...
