by Dawna MacLean | Jan 7, 2011 | Archive, Change, Future Trends
A number of weeks ago I was having a discussion about the relevance of customer experience in business strategy and I was struck by my own sense of bewilderment regarding the simplicity and clarity of this discussion. Yet many companies still have massive blind spots...
by Dean van Leeuwen | Jan 6, 2011 | Archive, Future Trends
Our research and presenations often identify Collaboration as one of the big trends in the New World of Work – collaboration with customers, vendors, suppliers and even employees! I’m a big supporter of Crowdsourcing or Open Innovation as a tool for...
by Graeme Codrington | Jan 5, 2011 | Archive, Change, Future Trends
Seth Godin has some really excellent thoughts on how to change the way we run our businesses. Recently, he wrote about how we could change retreats (away days) and meetings.
by TomorrowToday Global | Jan 5, 2011 | Archive, Future Trends
For those of you who follow the TomorrowToday blog regularly, you’ll know that one of my interests during 2010 was the shifting landscape of reading. All kinds of reading. Books, Newspapers, Magazines. What we were reading on? How we were going to pay for it?...
by Dean van Leeuwen | Jan 4, 2011 | Archive, Future Trends
2010 was an exciting year for digital and mobile media and it can be defined as the year in which digital media came of age with Apps and Tablets leading the way. 2011 will build on this trend with competitors launching new products and applications. Consumers will...
by Graeme Codrington | Jan 4, 2011 | Future Trends
As I look ahead to what 2011 might hold for the global economy, there are a number of key threats that need close watching. Some are known and fairly predictable threats: war in the Middle East continued evidence of state sponsored cyber warfare the economic crisis in...
