by Dean van Leeuwen | Dec 20, 2010 | Archive
Partnering with customers is a trend that I’m a huge advocate of. The new world of work demands that companies actively engage with and enter into mutually beneficial relationships with customers. Companies that create and encourage channels allowing customers and...
by Dean van Leeuwen | Dec 20, 2010 | Archive, Change, Diversity
“People are confusing equal opportunities with equal outcomes” Is this sense at last?? I was blown away at the weekend by this quote from Catherine Hakim, a sociologist at the London School of Economics. She has concluded, in a report to be published next year, that...
by Graeme Codrington | Dec 16, 2010 | Archive
One of my favourite book titles of the last decade was this one: Predictable Surprises (by Max H. Bazerman and Michael D. Watkins – buy it at Amazon.co.uk). Released in 2004, it obviously looked back on the Twin Towers attacks in America and the business fallout...
by Graeme Codrington | Dec 15, 2010 | Archive, Change
Here is an interesting extract (with some random commentary by me) from an address by Dr Goran Carstedt (made in 2002, but still very relevant), a former senior executive at Volvo and IKEA. Organisational learning (OL) is the process of identification and correction...
by Graeme Codrington | Dec 14, 2010 | Archive, Future Trends, Leadership
Louis XV was king of France just before the French Revolution. He reigned from 1715 (when he was only five years old) to 1774 (the Revolution fomented throughout the 1780s, eventually erupting in unrest on the streets in 1789). Wikipedia records that Louis XV is the...
by Keith Coats | Dec 14, 2010 | Archive, Leadership
An old school friend, with whom I had long since lost touch with, recently made contact with me via Facebook. It turns out we live in the same area and so naturally made time to meet over coffee. Hair is greyer or thinner; waistlines are undoubtedly thicker but much...
