by Dean van Leeuwen | Jan 28, 2011 | Archive, Leadership
Great companies make creativity and innovation a cornerstone of their culture and strategy. Creativity is driven by people wanting to make a difference. But people are often constrained by culture, regulation and risk controls – barriers to creativity. Customers...
by Graeme Codrington | Jan 26, 2011 | Archive, Change, Leadership
I am a big fan of FT journalist Lucy Kellaway. Her column in the Financial Times is a joy to read (I subscribe to the FT, and also download her column as a free podcast in iTunes). Her primary interest is in uncovering – and then mercilessly mocking –...
by TomorrowToday Global | Jan 26, 2011 | Archive
Last week we looked into the importance of using clear communication when selling through social media channels. Today I wanted to share an experience that ended very well for me (the buyer) and the seller. I am busy doing some work on a wednesday morning last week...
by Keith Coats | Jan 25, 2011 | Archive, Leadership
There is no doubt that the closer top management is to the customer, the more successful an organization is likely to be. Customer experience has long been mooted as the next battleground where competitive advantage will be won or lost. There needs to be intentional...
by Graeme Codrington | Jan 24, 2011 | Archive, Change, Diversity
The generally accepted “truth” in the capitalist business world has been that “the market will decide”. The mythical market apparently is always right, always rational, and can always be trusted. The last two years of crash have put a real dent...
by Dean van Leeuwen | Jan 23, 2011 | Archive, Future Trends
The Artificial Intelligence revolution is taking a new turn. Rather than trying to get machines to emulate people, today’s AI researchers are devising a new raft of technologies that are decidedly not modelled on human intelligence. Normally when we think about...
