Should Loyalty be Rewarded?

Should Loyalty be Rewarded?

I wonder how many of you reading this blog have received benefits for your loyalty to a company or service? There are many loyalty programmes around today, some good and others pretty average. To me it seems such an easy platform for companies and services’ to...

Note to Leaders: You are not alone

How often have you heard those in leadership positions utter the mantra, ‘It’s lonely at the top’? They usually serve it up in a sort of self-congratulatory and somewhat condescending manner that expects no one but themselves to really understand. It is almost as if...