Social Media in Business: Close the Gap Conference on 20th March
Knowledge Dimension and Social Business Consulting are inviting TomorrowToday readers to attend the Close the Gap Conference, where leadership experts will highlight the social business gap that exists in organisations today. The principles of social media in...Starbucks and the future of customer relationships
In November 2010 I wrote an article called “Herding Cats” that explored how increasingly difficult it is to build customer loyalty using conventional approaches and that companies who are serious about loyalty needed to focus on personal partnerships with...
Hinduism Provides Business Model for Forward Thinking Leaders
What you don’t see online with HBR’s article The CEO’s Role in Business Model Reinvention is my favourite part of the article in the print version. The online version provides a forward looking business model framework designed to “manage the...Top 20 Websites in South Africa 2012
Over the last few years I have been tracking the Top 20 most popular websites in South Africa. Comparing 2010 and 2011 results revealed that social media was definitely growing as a high priority for South Africans. In this analysis there are some interesting and valuable pieces of information we can observe. LinkedIn beats Twitter […]
Top 20 Websites in South Africa 2012 originally posted on Mike Saunders – Keynote Speaker and Social Media Coach

