by Dawna MacLean | Feb 21, 2011 | Archive, Change, Future Trends
I’m becoming obsessed with cross-fertilizing brilliant ideas. There are so many clever ideas, concepts, solutions and people in our magnificent world but on their own they seem to yield very little impact. In order to solve the complex, persistent problems of...
by Dawna MacLean | Feb 10, 2011 | Archive, Change
I have spent a lot of time over the past few months pondering and incubating the concepts of Motivational Design (MD). What I love most about MD is that it is a metaphor for its own principles and patterns. Initially the potential impact of MD was most obvious to...
by Dawna MacLean | Jan 11, 2011 | Archive, Change
Today’s post was inspired by The 8 Stupidest Management Fads of All Time and The 5 Dumbest Management Concepts of All Time by Geoffrey James. I would respectfully disagree with some on his lists but I did enjoy his provocative perspectives. Geoffrey’s...
by Dawna MacLean | Jan 7, 2011 | Archive, Change, Future Trends
A number of weeks ago I was having a discussion about the relevance of customer experience in business strategy and I was struck by my own sense of bewilderment regarding the simplicity and clarity of this discussion. Yet many companies still have massive blind spots...
