So far so good: What should leaders be measuring?
Having the wrong metrics in place is a little like the person who fell off a 10 story building only to be heard to say as he passed each floor on the way down, “so far so good”. The old cliché, ‘if you can’t measure it, you can’t manage it’ is not entirely true. It...
The Future of Money
Fintech, Banking, and the Digital Customer
Tuesday Tips: What can you do with a Bitcoin
I am sure you’ve heard of bitcoins. The question is whether you know what you can do with a bitcoin! Bitcoin’s are one example of the new form of currency being created on the Web. Think of them as dollars, or pounds, or Euros, or Norwegian Kroner or Thai Bhat....
Tuesday Tips: What to do when the rules just don’t apply anymore
The Challenge The rules for success in the past often don’t apply in today’s world. We’ve built business rules, procedures and policies that worked in the industrial and information age but are no longer applicable in the digital revolution. Many rules linger in our...