by Vicky Coats | Nov 17, 2011 | Archive
You can’t call it a contact page if it’s not – what do I mean by this? So many businesses have an amazing website, which is appealing to the eye, interactive and easy to navigate, yet their contact us page is incomplete? In the “olden days” every one used a telephone...
by Vicky Coats | Oct 20, 2011 | Archive
Delivering a consistently good service shouldn’t be difficult after all it’s not rocket science. Yet one of the most common things I hear amongst peers and colleagues is just the opposite. Just yesterday a Masters student took her research to a printers in...
by Vicky Coats | Oct 20, 2011 | Archive
Delivering a consistently good service shouldn’t be difficult after all it’s not rocket science. Yet one of the most common things I hear amongst peers and colleagues is just the opposite. Just yesterday a Masters student took her research to a printers in...
by Vicky Coats | May 20, 2009 | Archive
Traditional skills programmes can’t be applied to everyone within a workforce as they more often than not are very job specific. In years gone by, one gained the skills necessary to complete ones work through on-the-job training. People Skills (Soft Skills) were not...
by Vicky Coats | Jul 12, 2006 | Archive
I found this article on India’s Generation Y (born after 1979). It’s very interesting because although it focuses on corporate India, it is relevant to all organisations all over the world: Young to turn critical for India, Inc. The Economic Times 06 July...
