What’s Your First Impression?

Its an old adage: You only get one chance to make a first impression. In the 21st century world, where your company’s reputation is fragile and customers fickle, you need to do everything you can do to create the best possible experience for your customers and...
What Graeme is currently reading

What Graeme is currently reading

What Graeme is currently reading I am currently skim reading a few books on future trends and how we can do better at predicting them.  On my shelf as I dip in and out of them are: Nate Silver, The Signal and the Noise: The art and science of prediction (2012: always...