by Graeme Codrington | Aug 22, 2016 | Archive, Leadership
Our team spends a lot of our time facilitating leadership development programmes. Companies around the world send their top people on training courses to help them step up, be more productive and become better leaders. One of the biggest complaints that delegates on...
by Graeme Codrington | Aug 3, 2016 | Archive, Change, Leadership
It’s clear to anybody who engages with customers (and employees) on a regular basis that they are a new breed! Customers today are changing dramatically. Part of it is because we live in a digital age where there’s more connection, more information, more engagement...
by Graeme Codrington | Jul 29, 2016 | Archive
The worst thing a doctor could do is to prescribe a “one size fits all” to everyone who walks through the door, without a prior examination. We’d suggest that a similar approach would be equally problematic when working across generations. One size...
by Graeme Codrington | Jul 27, 2016 | Archive, Change, Leadership, Organisational Development
One should not indulge too often nor too deeply in “I told you so” moments. But as news that Verizon has acquired Yahoo broke, I couldn’t help but think back to a post our team wrote in March 2013, a few weeks after Marissa Mayer began her tenure as...
by Graeme Codrington | Jul 25, 2016 | Archive, Change, Future Trends
I am a futurist. Or a futurologist, if you prefer. When I am introduced by this title, I often get inquisitive looks and furrowed brows as people ask, “what’s that?” Simply stated, futurists tracks trends, analyse data related to innovations and...