The Airports Company of South Africa is really working hard to upgrade facilities to make SA’s airports worldclass. On the whole, they’re doing a great job. OK, so the lifts in the Joburg domestic terminal are tragic, but that’s a small gripe in such a great facility. They could definitely improve air traffic control, and make sure that we don’t have to spend an extra half hour circling over Heidelberg every evening we’re trying to get home to our families.
But check this out: voice activated, live flight information. For anyone wanting to check the status of a flight at any airport in SA, just phone: 086 72 77 888. Fully automated but using voice prompts. Not too exciting for Americans – they’ve had it for a while – but quite impressive that I think ACSA are the first SA company to use the technology.