Last week Dean van Leeuwen was interviewed on Blog Talk Radio’s Customer Experience Show

The message is coming loud and clear. Customers want more! More respect, more choice, and more help! And they also want less! Less hassle, fewer procedures, less aggravation. They want a better experience every time they deal with you. By listening to the Customer Experience Show on Blog Talk Radio you can learn how to deliver that “more” and that “less” to your customers. Each week, trailblazing experts in Customer Experience share what’s new, what’s exciting and what you can do to transform how your customers perceive you and your company. Interactive, provocative, test out new ideas, remember classic wisdom.

Hosted by Michelle Romanica you can listen to Dean and other customer experience experts being interviewed on the radio show on iTunes or follow the link to the Blog Talk Radio.