Our team has recently been mentioned in a number of press releases and media items. Here’s a brief roundup if you’re interested in what we get up to:
- Graeme Codrington spoke about Understanding Different Generations at a number of events hosted by Rickard Keen in Essex, UK – here is their summary of the events
- If you read Dutch or have Google Translate (which you do), see an overview of work Graeme did for the Contact Centre Association – here and here
- An article on Disruptive Change in Business Brief (may need a login)
- “Customer Service in a Flexible World” co-written with the team at Microsoft – read it here
- “Generation C – who are they and why do they need your attention?” (Part 1/3) co-written with the team at Cisco – read it here
- “Generation C – the impact on work and the challenge for leaders” (Part 2/3) co-written with the team at Cisco – read it here
- “Meet the speaker: Dr Graeme Codrington” Profile on BizCommunity.com’s Events & Conferencing company news – read it here