Future Trends

The latest news and future trends in business

Why the Recession wasn't worse

Fareed Zakaria is the editor of Newsweek International, and wrote an excellent editorial for the magazine's Davos Special Edition last month. The special edition was entitled, "Is That All?" and looked at the global recession from a number of different perspectives....

Why the Recession wasn’t worse

Fareed Zakaria is the editor of Newsweek International, and wrote an excellent editorial for the magazine's Davos Special Edition last month. The special edition was entitled, "Is That All?" and looked at the global recession from a number of different perspectives....

Shaping Ideas, 2020 from Ericsson

Ericsson have created an absolutely awesome resource. They are interviewing some of the world's top thinkers about the world in the next decade, and they're making the videos available for free. These are some of the world's top communicators, trend watchers and...

Reinventing customer service

The Great Recession has had a lasting impact on consumer behaviour and attitudes. Citi announced that 75% of people researched in a recent survey believe their attitudes towards savings and loans have changed forever. Combine this with social media providing clear...

M-Pesa. Here she comes…

In November 2009 I suggested you should watch M-Pesa, Vodacom and Nedbank. I was right (according to 702). I guess it could be said it was fairly obvious? With all the cross-over in board members, owners, and the move of Rob Shuter from Nedbank to Vodacom, it was...

The Future of Work

We've started a new discussion group on Linkedin with the aim of facilitating ideas, experiences, dreams and aspirations on the future of work. The Future of Work Group aims to encourage discussions on the new world of work. The Great Recession is not just an economic...