Back to the Future: The Past is Overrated
Yesterday I had lunch with my wife...not an unusual occurrence in and of itself, but indeed a special and significant one, as we do not get many opportunities to engage around the table of life during a work week. As is my wife's way, she was full of questions...which...
Social Business: Just Another Oxymoron or the Future of Business?
I have always enjoyed the often subtle and inherent humour embedded in an oxymoron, a term which could be described as two contradictory words that find themselves as unlikely bedfellows. Several immediately come to mind: plastic glasses, jumbo shrimp, airline food,...
Eight trends shaping the future of Asia
Bank of America Merrill Lynch recently published a report outlining eight trends that will shape the future of Asia in the next decade. I read about it on Business Insider - and they provided no link to the report itself. You can read their summary and see the...
Gen Y’s response to the economic crisis
Millennial Marketing has an interesting post looking into research done on Gen Y in the US, and how they're responding to the economic downturn. There are plenty of fresh observations being made around this younger set of people, growing up in a different world to...
Gen Y's response to the economic crisis
Millennial Marketing has an interesting post looking into research done on Gen Y in the US, and how they're responding to the economic downturn. There are plenty of fresh observations being made around this younger set of people, growing up in a different world to...
Popsters versus Hispters: the Millennial divide
As sub-cultures pose a potentially serious threat to the long-term survival of traditional culture (along with cultural imperialism, immigration, the loss of language and various other global phenomenons) it is important to consider the growing divide that is, well,...
Sharing our lives – in pictures and videos – there’s an app for that
Today saw the release of another new iPhone app. I wouldn't normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a very tangible example of the fact that...
Sharing our lives – in pictures and videos – there's an app for that
Today saw the release of another new iPhone app. I wouldn't normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a very tangible example of the fact that...
Sharing our lives – in pictures and videos – there’s an app for that
Today saw the release of another new iPhone app. I wouldn't normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a very tangible example of the fact that...
Pete Laburn on Global Trends: The Road to 9 Billion
This is the first of a series of posts syndicated from Pete Laburn's website, in which Pete discusses what he believes to be the important global trends occurring in the world right now. This series will form part of a broader talk that he delivers simply called:...
Fundamentally Changing the Shape of Education – Khan Academy
Ever since I heard about Sal Khan I've been wanting to write about him and his organisation, The Khan Academy. Until recently he was a Hedge Fund Trader, and packed that in to run a non-profit organisation using YouTube to educate the world - FOR FREE. The Khan...
Customer Experience Driving Purpose and Profits
While I celebrate that Customer Experience is Gaining Momentum, I believe that the intention and perception of the majority of those participating in this movement remains outdated and needs to be addressed in order to sustain and harness the untapped potential value...
What we can learn about Millennial Kids from Justin Bieber
This article is by one of our South African colleagues, Saffron Baggallay: If you are over 30 and battling to understand the mind set of your pre-teen child, or post-teen employees, then I strongly suggest you check yourself in to your local cinema for a couple of...
What we can learn about Millennial Kids from Justin Bieber
If you are over 30 and battling to understand the mind set of your pre-teen child, or post-teen employees, then I strongly suggest you check yourself in to your local cinema for a couple of hours and watch 'Never Say Never' - the documentary style film that provides...
The Meaning of the 21st Century
One of the most important books I have read in the last year is James Martin's "The Meaning of the 21st Century" (Buy it at Amazon or Kalahari). The subtitle explains: The Megaproblems of the 21st Century. You can hear me talking about it on a ClassicFM book review...
Seven revolutions that will shape the world by 2025
The Seven Revolutions Initiative is a project at the Center for Strategic and International Studies (CSIS) to identify and analyze the key policy challenges that policymakers, business figures, and other leaders will face out to the year 2025. It is an effort to...
How to stop your staff leaving as the economy improves
Your best employees could very well have one eye on the door. Once the economic recovery begins in earnest they'll have plenty of new opportunities to choose from - and businesses around the world will begin to experience an exodus of talented staff. More and more...
2025 – Jobs your kids will be doing. Or perhaps not working at all?
If you’ve recently had a baby, you’re probably not thinking about their career? Mind you, as I reflect back on the birth of my two daughters, I think there was some thought and fantasy given to how they’d impact the world, and from time to time my thoughts became...
The Future of Health Care Customer Experience
Watch this is a powerful illustration of the Decisive Advancement in Customer Experience Methodology via Motivational Design. Chris Mahoney, Cynergy's Director of Health Care, helps us visualize the future of physician and patient experience. Motivational Design is...
TAG Reader will revolutionise our ability to seamlessly connect real life with the digital world
Most of us will have seen an advert, a TV programme or read an article with a web address which we wanted to visit, but then forgot the web address or just never got around to it because we are too busy. Now there is an App that makes linking real life content with...