Why the world wants (sub Saharan) Africa’s oil
In his 2007 book, Untapped: The Scramble for Africa's Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa's oil is really "good" oil. Of course, any oil is good oil these days, but Africa's oil...
The connection economy made real by connected consumers
For nearly a decade the TomorrowToday team has been predicting the emergence of a "connection economy". An economic era driven by the interconnectedness of entities (as opposed to being powered by the entities themselves). The most obvious realisation of this vision...
Seth Godin on what’s changing now – and the opportunity it presents
Seth Godin's blog today provides a great insight into what it will take to be successful in the new world of work. It's well worth reading. And then writing a note to yourself... where do you want to to be? Who do you want to be? The opportunity is here Source: Seth...
Why a little discrimination might be useful
On the BBC news this morning there was a short report about concerns that the UK tax agency (Her Majesty's Revenue & Customs) has sent threatening letters to elderly people demanding that they pay their overdue taxes. The letters say that the HMRC has the power to...
What’s happened to customer service and what is a good customer experience
Last Friday I became the proud owner of a Hyundai ix35, which was very exciting; and I am absolutely LOVING the car. I therefore cannot fault Hyundai on their product and I want to make it abundantly clear that my unfortunate journey has nothing to do with their...
What's happened to customer service and what is a good customer experience
Last Friday I became the proud owner of a Hyundai ix35, which was very exciting; and I am absolutely LOVING the car. I therefore cannot fault Hyundai on their product and I want to make it abundantly clear that my unfortunate journey has nothing to do with their...
TIDES of Change – The five disruptive forces changing every business today
The world is entering a very exciting period in history with predictions of unprecedented economic growth. Here are some headline predictions of the brave new world we are hurtling towards The global population growth, is decelerating, however, it will still peak at...
You can’t buy social media hype, and you can’t have it now either
I read Seth Godin's blog religiously. His short and insightful take on the world is a tonic in my day. Every now and again he hits the nail so firmly on the head that I come back to his insight again and again and marvel at how elegantly he has captured a really...
The End of Control
Recently I was part of an innovative process design to explore how a business could either make or save money through the use of using social technology. The participants were put into groups and the process involved incubating and hatching ideas with lots of...
Disruptive business models – look east
I recently got back from a business trip to Singapore, where I spoke about the TIDES of Change - five disruptive forces changing businesses and industries across the globe at the Sea Asia conference. Two things amazed me while I was there. Firstly, the degree of...
How much time do you spend on Social Media? Probably not enough!
How much time spent on your social media space is enough, too much or not enough? It's the magic million dollar question, if there even is such a number. Certainly it helps to assess whether you even can do it on your own, or if you need to bring more of your team in,...
Making Profit with Purpose for a Better Customer Experience
This podcast is expanding on our previous discussion on Customer Experience Driving Profits with Purpose. We need to continue to examine the impact the creating shared value movement offers those of us that are helping shape customer experience transformations. One...
Cities of the future
Urbanisation will be a massive demographic and powerful trends over the next decade. The world population growth is decreasing but it is still going to peak at around 9 billion people by 2050. In that time our cities will double in size as a further 3 billion people...
Exploitation of Natural Resources
Pete Laburn, one of this blog's contributors and an associate of TomorrowToday, is one of the clearest thinkers on strategy we know. He's developing a new talk on the key issues facing the world and business leaders today, and what we should do about it. He's...
A deeper consciousness: What Knut’s death might teach us about the life choices facing us soon
Just a few days ago, one of the world's most famous animals died. Knut was a polar bear who was born in captivity at the Berlin Zoological Garden. Rejected by his mother at birth, he was raised by zookeepers. He became a celebrity, even making it onto the cover of...
Hello to the new boy (and girl) network
How do the new boy (and girl) networks coexist beside the old boy network that has historically existed and flourished for so long? This question is especially relevant in South Africa, which is an emerging economy and transitional society. I have had some interesting...
Personal Mail from CEO of LinkedIn to me
It was all over the new last week. LinkedIn hit 100 million users (the majority of whom sit outside of the US). As part of that milestone achievement, the CEO of LinkedIn (Reid Hoffman) sent a personal(ised) mail to the first 1 million users of LinkedIn to thank them...
Introducing the ‘Tides of Change’ one day workshop
I was recently asked by a chairman of the Institute for Management Studies to do a 20 minute video introduction to my one day programme that I run for them. This is the 'Tides of Change' programme that looks at five disruptive forces that hold the keys to...
The next big things: The top boom countries and cities of the next few decades
Citi Bank recently released a report on the global economy and their projections of growth potential. I was interested in their thoughts on the which regions of the world would experience the fastest - and most sustained - growth over the next 15 to 40 years. They...
The next big things: The top boom countries and cities of the next few decades
Citi Bank recently released a report on the global economy and their projections of growth potential. I was interested in their thoughts on the which regions of the world would experience the fastest - and most sustained - growth over the next 15 to 40 years. They...