Developing Leaders

The latest news and future trends in business

How, when and why I Tweet and Blog

I'm often asked how I use social media, so I thought it might be helpful to do a quick blog about it. Not because you really care about me, but because it might help spark some thoughts about how you use social media and because it might help you get more out of this...

Surprise! Creating experiences for your customers

For many years now, we've been telling our clients that one of the keys to connecting with younger customers (Generations X and Y) is to add an experience to your offering. No longer are the traditional "Ps" of marketing (product, price, placement and promotion - and...

Power of Mobile Money

In the early 1990's I started work for one of South Africa's largest banks. The most innovative project I worked on was the use of smart card/chip technology to enable people to purchase items using the smart chip inside their mobile phones. I thought it was the best...

Stop Tweeting about these…

Had to smile as this post from The Oatmeal this morning. It it Monday morning, and if anything it's bound to give you a little smile. 10 Things you need to stop Tweeting about. It's a large and often question I'm hearing these days: what is Twitter all about? I've got...

WTF, Google?

WTF, Google?

FastCompany has a great post, with the same title as this post, on some of Google's glitches. Of course, as they point out, when you're processing the volume of stuff they are, they're bound to make a few glitches. They mostly relate to attempts to return searches and...

Marcus Buckingham takes aim at women

The guy is no fool. Marcus Buckingham, author and strengths uber-guru, knows what he is doing. He first shot to prominence with a series of books about personal strengths. I think that his book, "Now, Discover Your Strengths" (also sold under the title of "Strengths...

Star Workplace Article

I was published in The Star (South African newspaper) earlier this week on 'diversity'. I've had a few requests from people who wanted to read it, but couldn't find it online. Our PR company (SimonSays Communications) scanned a copy and sent it through today. It's...

VWV Red Plug on Generation 2.0

VWV is an interesting company, that I still don't know enough about. Take a visit to their web site to see some of the 'interesting' I encounter when I meet with their people (wherever they may be). Tomorrow I'm spending the afternoon with them as part of their 'Red...

From Hawaii: Four Things About Globalization

The stated goal of the East-West Center’s International Forum for Education 2020 is, ”to address the need for new paradigms in higher education that will respond to transforming economic, social and cultural changes”. The belief is that the capacity to address these...

From Hawaii: The Real Learning for Teams

Had an insightful conversation today. As with any education programme orientated around leadership, standard practice is to have participants work in groups, teams or in business-speak, cohorts. Where do they come up with this terminology, some of which is part of the...